BUS 508 CHAPTER 7 QUIZ
BUS 508 CHAPTER 7 QUIZ
1.
The ________, or
span of control, is the number of employees a manager supervises.
2.
________ is the
process of dividing work activities into units within the organization.
3.
________ at
every level in the management hierarchy must exercise three basic types of
skills: technical, human, and conceptual.
4.
A ________ is a
written explanation of an organization’s business intentions and aims.
5.
A company that
does not emphasize centralization retains decision making at the top of the
management hierarchy.
6.
The ________
links employees from different parts of the organization to work together on
specific projects.
7.
A frequently
used tool in this phase of strategic planning is the SWOT analysis.
8.
The four basic
types of organization structures are:
9.
________, which
allows firms to resume operations as quickly and as smoothly as possible after
a crisis while openly communicating with the public about what happened.
10.
An effective
structure is one that is clear and easy to understand: employees know what is
expected of them and to whom they report.
11.
A ________ is a
structure that places authority and responsibility jointly in the hands of a
group of individuals rather than a single manager.
12.
________ is the
process of recognizing a problem or opportunity, evaluating alternative solutions,
selecting and implementing an alternative, and assessing the results.
13.
In the course of
a typical day, managers spend time meeting and talking with people, reading,
thinking, and sending text or e-mail messages.
14.
Strategic
planning often makes the difference between an organization’s success and
failure.
15.
________ is
guiding and motivating employees to accomplish organizational objectives.
16.
________, or
first-line management, includes positions such as supervisor, section chief,
and team leader.
17.
An organization’s
________ is its system of principles, beliefs, and values.
18.
________ is the
process of achieving organizational objectives through people and other
resources.
19.
Managers assign
work to employees, a process called
20.
Planning can be
divided into the following categories, except:
No comments:
Post a Comment