Tuesday, February 9, 2016

BUS 508 FINAL EXAM PART 1


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BUS 508 FINAL EXAM PART 1
1.     Autocratic leaders ________.
2.     ________ planning guides the current and near-term activities required to implement overall strategies.
3.     Which of the following job titles is an example of a staff position?
4.     The set of relationships that indicates who gives directions to whom and who reports to whom is known as the ________.
5.     All of the following employee benefits are required by law with the exception of ________.
6.     A union’s ultimate tactic is a ________.
7.     Gain sharing is an employee benefit that provides ________.
8.     The purpose of the EEOC is to ________.
9.     All of the following are used to empower employees EXCEPT ________.
10.   Deni uses lots of gestures and facial expressions when communicating. These are examples of _____________ communication.
11.   ________ listening is the basis for effective communication.
12.   According to research on team effectiveness, the ideal team size is ________ members.
13.   ________ is the phase of production control that determines the sequence of work and specifies where and by whom each aspect of production will be performed.
14.   The goal of ________ is for companies to eliminate virtually all defects in output, processes, and transactions.
15.   Which of the following layouts would be appropriate for a manufacturer who needs to produce large numbers of a single product?
16.   A(n) ________can repeat the same tasks numerous times without varying its movement.
17.   The current marketing period where companies emphasize customer satisfaction is referred to as the ________ era.
18.   One of the most common forms of segmenting consumer markets uses characteristics such as age, income, household size, and/or ethnic group. This is known as ________ segmentation.
19.   The location of a coffee shop franchise in a mall creates ________ utility.
20.   The era in marketing history characterized by the notion that a good product will sell itself is known as the ________ era.
21.   Which of the following is a specialty product?
22.   In which stage of the product life cycle do sales reach a saturation level, making further sales expansion difficult?
23.   Maria owns a store that prepares gourmet chocolates, which are hand-made and sold on the premises. What type of product is Maria selling?
24.   Which of the following is not a consideration when deciding which distribution channel is most efficient?
25.   Since potential customers are unaware of a product during its introductory stage, initial promotion concentrates on ________.


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